He is a young guy who has a comfort zone. No matter what you tell him he is going to cut hair his way. That means short short short. He doesn't listen. Don't lean back in the chair and let this guy go to work as he does not know what taper means. Would not cut hair dry complaining his scissors not sharp enough. Whoa. I like hair neither too long or too short. I will make an appointment someplace else and think one should learn from my mistake.